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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Curry

February 20, 2026

5  out of  5
rating by Dawn Curry
"Fast response and helped me from beginning to end with my policy."
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Cha-z McNeil

February 20, 2026

5  out of  5
rating by Cha-z McNeil
"I cannot say enough great things about this insurance company! From start to finish, the experience has been exceptional!

The team is incredibly professional, attentive, and truly goes above and beyond to make sure everything is handled smoothly. Every interaction has been pleasant, efficient, and reassuring.

It’s rare to find this level of customer care these days, and I genuinely appreciate the support and dedication they show. Highly, highly recommend!

Thanks Team ☺️"
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Rajah Aaron

February 18, 2026

5  out of  5
rating by Rajah Aaron
"I give State Farm 5 star's, because they really are hands on when it comes to their customers. Whatever issue I’ve encountered they made sure they spoke with me personally, no animated voices and they handled the business like business."
We responded:
"Appreciate the honest feedback Rajah. It's true, we're real people in the community that are helping our neighbors. Thank you for your business!"
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rob bell

February 18, 2026

5  out of  5
rating by rob bell
"Kristine at State Farm was absolutely incredible to work with. She was patient, knowledgeable, and genuinely took the time to look at every option available to help me save money. You can tell she actually cares about her clients and isn’t just pushing policies. She explained everything clearly, answered all my questions, and worked hard to get me the best coverage at the best rate possible. I truly appreciate her effort and professionalism. If you’re looking for an agent who will go the extra mile, Kristine is the one to call."
We responded:
"Thank you Rob for the great review! Kristine works hard at what she does and glad you felt well taken care of. Our goal is to always deliver the best options at the best price. Thank you for your business!"
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nandini kamalaker

February 16, 2026

5  out of  5
rating by nandini kamalaker
"Five stars indeed for excellent customer service.
A huge "thank you" to Trey and Cheyenne on the time and effort they took to follow through with me on the missing forms on one of our car insurances. Your support always make a difference to me and this is one of the main reason that I have been recommending State Farm Snellville to my friends.
You are recommended all the way to Dallas too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Corey Wade

February 12, 2026

5  out of  5
rating by Corey Wade
"Amazing very helpful and patient had no issues highly recommended. She will get you set up with everything you need. She’s an amazing person knows what she’s talking about and doesn’t rush you."
We responded:
"Corey, thank you for the great feedback! Believe you were referring to Madison and agreed, she does a great job with first time customers. We welcome you to our State Farm fam!"
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Mark Fiji

February 6, 2026

5  out of  5
rating by Mark Fiji
"Christine was a great help real informative on policy's and guidelines. With a enthusiastic personality, Will definitely recommend"
We responded:
"Thank you Mark for the great review! Kristine does a great job helping our customers and glad you benefitted from her interaction with you."
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Tony Stokes

February 4, 2026

5  out of  5
rating by Tony Stokes
"Excellent customer service. Charges were communicated clearly, and all questions were addressed with a high level of knowledge and professionalism. Thank you"
We responded:
"Appreciate the positive review Tony! Glad we were able to clear things up for you regarding your car insurance and thank you for your business."
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Joe Muniz

January 24, 2026

1  out of  5
rating by Joe Muniz
"If I can give them 0 stars I would. My wife and purchased home and auto insurance with them. We were supposed to get a $178 credit which they kept assuring us we would be credited on the next bill and it has never happened. It’s been months. They quoted our auto insurance for $158 a month but we are being charged $268. Every time my wife speaks to them to get answers, no one knows. They keep brushing us off saying they will get back to us and never does. Not even a follow up phone call saying they are working on it. Just dead silence for months unless we reach out and it’s always that they’ll get back to us. My wife left a google review and now they say they were gathering information and tried to reach out. If they were gathering information then they could have emailed or called letting us know they are looking into it but they didn’t for months until the review was left. No communication whatsoever in months until the review. These people don’t know what they’re doing giving misleading information. How can no one know why we didn’t get credited for the $178 or why we are paying more than what we were quoted for months until a review was left
and now they want to reach out with information?"
We responded:
"Mr. Muniz, we can appreciate your frustration. As previously mentioned to your wife, we do have new information to share with you. We're happy to hold a phone call to review everything in detail and make sure you're fully aware of the changes that have taken place. But as referenced in your wife's negative google review response, we will be restricted on servicing your account moving forward with your recent agent change request. You are welcome to call our office at any point in time: 770-338-2893. We hope you both stay safe this weekend regarding the inclement weather."
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Megan Churley

January 22, 2026

5  out of  5
rating by Megan Churley
"Love State Farm- Kristine saved me $40 a month!"
We responded:
"Thank you Megan for sharing! Glad Kristine was able to save you as much as she did on the car insurance."
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Timothy Bates

January 21, 2026

5  out of  5
rating by Timothy Bates
"They were wonderful to work with... Alex and his staff is amazing. Definitely would recommend anyone looking for insurance to go Alex and his team. I didn't feel pressured and felt like they was looking out for me and my family best interest."
We responded:
"Thank you Timothy for the compliment and good to see you in the office! Have fun on your trip and always reach out to us as we're only a text or a phone call away."
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Chase Croley

January 20, 2026

5  out of  5
rating by Chase Croley
"I really enjoy working with Alex and his team. Although SF is generally more expensive for me in auto, I really appreciate the detail the team takes to serve the customer. Kristine, Alex and Trey are great at explaining coverages. I also really like the SF Personal Articles policy since it provides really good coverages that would provide a cash payout in the event of loss. The policy is independent of other Home/Renters policies."
We responded:
"Thank you Chase! And you're right, the personal articles policy coverage is a great way to insure your high value items. Appreciate the review!"
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Bergina Cruise

January 19, 2026

5  out of  5
rating by Bergina Cruise
"We were in search of car insurance for our two cars. We needed an affordable price for our family. Eric the agent helped find discounts like good grades AB student and defensive driver. His knowledge and friendly customer service won us over to better accessibly insurance. Thanks State Farm!"
We responded:
"Thank you Bergina for choosing our services! Eric is great at what he does and so glad he was able to find you great rates on your car insurance and property insurance."
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vacancy b

January 16, 2026

5  out of  5
rating by vacancy b
"Incredible customer service! Quick responses, clear explanations, and they really take care of you. Best insurance experience I’ve had."
We responded:
"Thank you Bailey for your support. We aim to take great care of our customers no matter if it's your first time speaking with us or we've been your agency for many years. "
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Jessica Booker

January 16, 2026

5  out of  5
rating by Jessica Booker
"Friendly, helpful, and knowledgeable staff!"
We responded:
"Thank you Jessica for your positive feedback! We appreciate your trust in us over the years to take care of your insurance needs."
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Shannon Israel

January 8, 2026

5  out of  5
rating by Shannon Israel
"The agents at this office are helpful and kind. Further, they are responsive and excellent at answering questions and following up as needed. Very glad we connected with them for our insurance needs."
We responded:
"Thank you Shannon for the kind words! Glad that Eric was able to take care of your car insurance and home insurance needs. Happy to have you with our State Farm family!"
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Michelle Thornton

January 3, 2026

1  out of  5
rating by Michelle Thornton
"I have been a customer with State Farm for over 30 years. I been at this State Farm Agent location before it was Alex Quilis! Ever since we bought new car from my husband and now my daughter its been a big mess with our bill. Also. check better business bureau for State Farm.

Update to the response: I did reach out to your office twice, I emailed Madison. Madison turned it over to Kristine to handle the situation. I sent another email to her and still waiting. I keep getting the bill but no one from corporate is making the change!"
We responded:
"Ms. Michelle, thank you for your feedback. As our office has been working with you over the better part of a decade, we are sorry to see this type of review. With the recent changes in both your life and within the State Farm systems, it has been challenging. We agree things should be resolved quicker and will continue to work with you to get to a better place. In the future, please reach out to us directly to address your concerns. We hope you had a wonderful Christmas and look forward to reconnecting."
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Jackie

December 18, 2025

5  out of  5
rating by Jackie
"This office is very personable and professional. They respond back to you in a timely manner. I highly recommend these professional insurance agents to anyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you need assistance in the future, please do not hesitate to reach out. We are here to help!"
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Mike Gaskins

December 15, 2025

5  out of  5
rating by Mike Gaskins
"Had the pleasure of speaking with Trey today. He was very informative and was able to answer any question I had related to my car insurance. This agency is amazing!"
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you have any questions or need assistance, we're here to help! "
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ayannalr

December 10, 2025

5  out of  5
rating by ayannalr
"Very informative and competitive rates. Will continue to do business with them. The staff is very friendly and courteous. Kristine was very nice and explained all my coverages."
We responded:
"Thank you for speaking with us Ayanna! It was a pleasure reviewing your account together and getting to know you better. Thank you for trusting us with your renters insurance as we look forward to helping you in the future with even more of your insurance needs!"
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Addison Rogers

December 3, 2025

5  out of  5
rating by Addison Rogers
"They are super helpful and nice! Switched back to State Farm after having progressive. Lower prices and better customer service!"
We responded:
"Thank you Addison for your 5 star review, welcome back to State Farm!"
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Tabby McFee

November 22, 2025

5  out of  5
rating by Tabby McFee
"Madison was very helpful. She was able to get us better coverage for practically the same amount we were paying with another company. I enjoyed working with her."
We responded:
"Thank you for the kind review Tabby! Madison prides herself on being knowledgeable of all we provide and will be here to help with all your insurance needs."
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Phyllis Lucy

November 18, 2025

5  out of  5
rating by Phyllis Lucy
"She was very knowledgeable about how I can get the most out of my policies. She gave me additional information for car choices in the future. I was impressed with her!"
We responded:
"Thank you so much for revuewing our State Farm office, Phyllis! Madison works very hard to provide knowledgeable service and assisting in all your insurance needs. Our team is always available to assist! "
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Judith Smith

November 18, 2025

5  out of  5
rating by Judith Smith
"The agent was wonderful. He explained all the details of the policy I needed and subjected ways i could earn additional discounts. Mr Quilis was very patient and kind with me and answered all of my questions."
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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Yolanda Banks

November 14, 2025

4  out of  5
rating by Yolanda Banks
"Everyone is very professional in your office, I never had a bad experience"
We responded:
"Hi Yolanda, thank you so much for your kind words. Customer service is very important to us and we appreciate you being a customer!"